About Us:
SleepHigh Company (Egypt) is a Saudi-based company specialized in the manufacturing of mattresses and all bedding essentials. SleepHigh (Egypt) has been operating in this field since 1963, after obtaining the first industrial license for the production of spring mattresses. The company has gained a significant position in the Saudi and Middle Eastern markets, capturing over 50% of the mattress and sleep essentials market in Saudi Arabia.
It is a direct and indirect subsidiary of the Saudi Industrial Development Company (SIDC) and is listed on the Saudi financial market. The company's trade name is "Global Company for Marketing Sleep Essentials Ltd. (SleepHigh Egypt)." Today, the company holds the first position in the industrial companies' lists in the Kingdom of Saudi Arabia and has a wide presence in the markets of the Middle East.
Highlights from the History of SleepHigh (Egypt):
● SleepHigh started over half a century ago in 1962, obtaining the first industrial license for manufacturing spring mattresses.
● In 1983, the company received the International European Award for Furniture in France for its excellence in mattress manufacturing.
● In 1984, SleepHigh received the International European Award for Furniture in Germany for its use of technology in mattress production.
● In 1994, the company established a modern foam products factory (High Foam) to expand its product range.
● In 2000, SleepHigh obtained ISO certification.
● In 2004, the company established the Cotton and Modern Fiber Factory (High Fiber) to secure raw materials for its products.
● In 2013, the founder of the company established the Arab Factory for the Industries of Spring Mattresses, Foam, and Latex (SleepHigh Egypt) in Egypt as the largest independent factory for mattress and foam manufacturing in Egypt.
The company holds ISO 9001:2015 for quality management systems in the factory and ISO 45001:2018 for occupational health and safety.
Headquarters:
The administrative and industrial headquarters are located in 6th of October City in the Fourth Industrial Zone, Northern Expansions, Industrial Development Group, Block 3 D-C-B-A (2M).
General Terms and Conditions:
These terms and conditions apply to all product purchases from the SleepHigh (Egypt) online store at https://www.sleephigh-eg.com. In addition to these general terms and conditions, there are other important legal terms related to the return and cancellation policies. Your agreement to these terms and conditions implies your acceptance and commitment to the return policy, all of which are considered part of the contract between you and SleepHigh (Egypt).
SleepHigh (Egypt) reserves the right to change these terms and conditions and the return policy at any time. Any changes will be effective after publishing them on the SleepHigh (Egypt) website. It is advisable to review the terms and conditions and the return policy posted on the SleepHigh (Egypt) website before each order.
If you have any questions regarding these terms and conditions, the return policy, cancellation policy, products, or the SleepHigh (Egypt) online store, please contact us via email at info@sleephigh-eg.com or through social media accounts on Instagram and Facebook.
By using our website, you agree to these terms and conditions, even without purchasing our products.
● Accuracy of Information: We strive to ensure the accuracy of all information on our website, but errors may occur. We will rectify any errors promptly.
● Colors: Product colors may appear differently on screens. Check dimensions and descriptions for accurate product information.
● Product Images: Images on the website are for illustration purposes. Read product descriptions for accurate details.
● Product Availability: Products depend on stock availability. In case of unavailability, we will notify you and offer options.
● Promotional Offers: Not all promotional offers may be available online or in stores.
● Prices: Online prices match those in catalogs. Differences may occur during promotions.
Services:
We reserve the right to modify, suspend, or permanently discontinue the sale, shopping, and online services at any time without notice. In case of service cessation post-payment, we will refund pending amounts following our refund policy.
Security:
You are responsible for login credentials' confidentiality. Inform us of any security threats. We strive to maintain a virus-free site, but use suitable antivirus software.
Fraud Alert:
Be cautious of fake SleepHigh (Egypt) websites. Our official website is www.sleephigh-eg.com. We are not responsible for fraudulent activities on other sites.
Official Website:
Visit our official website at www.sleephigh-eg.com for accurate and updated services.
These terms and conditions apply to all purchases from "SleepHigh (Egypt)" through www.sleephigh-eg.com. In addition to these, read our refund policy carefully before making any purchases. We may change these terms at any time, and your continued use of the website constitutes acceptance of the modified terms. For questions, contact us via email at info@sleephigh-eg.com or through our social media accounts on Instagram and Facebook.
Purchase Terms:
1. Customer Agreement:
● By using our website, even without making a purchase, you agree and commit to the terms and conditions of use.
2. Accuracy of Information:
● We strive to ensure the accuracy of information, and any errors affecting your order will be corrected.
3. Product Details:
● Product colors depend on various factors, and images are for illustrative purposes only.
4. Product Availability:
● Product availability is subject to stock, and unavailability may lead to order cancellation.
5. Promotional Offers:
● Offers may not be available in stores, and prices may vary between stores and the online website.
6. Accuracy of Information:
● The customer is responsible for the accuracy of personal data and provided information.
7. Security:
● The customer must ensure the confidentiality of login credentials and avoid fraudulent websites.
8. Payment:
● Payment can be made through various methods, and we commit to refunding the amount if the transaction fails.
